At EasyBillDiscounts, we prioritize your satisfaction with our internet bill payment discounts service, as well as our consulting services for cable, internet, and telecom bills. We understand that circumstances may arise where a refund is necessary, and we strive to provide a transparent and fair refund policy. Please review the following guidelines:

1. Cancellation Period: Customers may cancel their subscription or request a refund within 14 days from the date of purchase. This applies to both our internet bill payment discounts service and consulting services.

2. Eligibility for Refund: To be eligible for a refund, customers must demonstrate that they have actively engaged with our services during the 14-day cancellation period and have not achieved the anticipated benefits. Requests made after this period will be considered on a case-by-case basis.

3. Refund Process: To initiate a refund request, customers must contact our customer support team at [email protected] within the stipulated cancellation period. Please provide your order details and a brief explanation of the reason for the refund request.

4. Verification and Approval: All refund requests will undergo a verification process. Once approved, refunds will be processed within 14 business days, and the amount will be credited to the original method of payment.

5. Refund Amount: Refunds will be issued for the amount paid by the customer for the specific service. Any associated transaction fees will not be refunded.

6. Exceptions: Our refund policy does not cover circumstances beyond our control, such as changes in personal circumstances, unauthorized account access, or failure to meet the eligibility criteria stated above.

7. Modification of Services: EasyBillDiscounts reserves the right to modify, suspend, or terminate services at any time, with or without notice. In such cases, customers will be informed about the changes and the available options.

8. Contact Information: For any questions or concerns regarding our refund policy, please contact our customer support team at [email protected].

EasyBillDiscounts aims to provide exceptional services, and we appreciate your trust in us. We are committed to ensuring a smooth and fair refund process for our valued customers.